प्रबंधन सूचना और निर्णय विज्ञान जर्नल

1532-5806

अमूर्त

MULTIPLE CORRESPONDENCE ANALYSIS OF CRITICAL SUCCESS FACTORS FOR ENTERPRISE RESOURCE PLANNING SYSTEM IMPLEMENTATION

Epizitone, A., & Olugbara, O. O.

Literature reports that more than two-third of enterprise functions are facilitated by the implementation of integrated information systems such as an enterprise resource planning (ERP) system. However, implementation of this system presents unequal benefits and intrinsic challenges to an organization employing the system to gain reformation and competitive advantage. Consequently, mitigating these challenges is paramount to the system success and to circumvent the highly recorded system failure rates. This paper investigates the determinants that have been reported in literature for successful implementation of ERP systems. The study used data of critical success factors (CSFs) harvested from 127 research studies conducted from 2001 to 2019. The multiple correspondence analysis (MCA) technique was applied to highlight the significance of critical factors for the successful implementation of ERP systems. The study identified 29 dimensions of CSFs using the MCA, which indicates an affiliation among different CSFs that are deleterious to the implementation success of ERP systems. The main result of this study is a signal that some CSFs have combined effects on successful implementation of ERP systems. Consequently, it is essential to use an advanced statistical technique to corroborate the associations among CSFs. Keywo

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